Survey: COVID-19 Has Impacted Digital Transformation Plans

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62% of respondents to a survey said that COVID-19 had forced them to change their plans for digital transformation this year.

Although budgets continue to reflect the need for more digitisation projects, 38% of respondents said they would spend more on digital transformation in 2022 than in 2021, and 31% said their level of digital spending would remain the same as in 2021.

In addition to the fact that 42% of respondents benefited from digital capabilities around collaboration tools and 17% from cloud-based computing for systems such as HR, CRM, ERP, and office systems, and 8% from data analysis.

The priorities for digital transformation also changed year on year, with only 32% of respondents prioritising collaboration technology for remote workers, compared to 2020, when 68% of respondents focused on the introduction of digital remote solutions that could facilitate collaboration, digital and online training, and IT and business process automation.

For more information, read the original story in Tech Republic.

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