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Zoom Cuts Annual Revenue Forecast as Demand Cools Off

Zoom has cut its annual profit and revenue forecast as demand for the video conferencing platform cools down.

The company forecast annual revenue between US$4.39 billion and US$4.40 billion, compared with its earlier outlook of US$4.53 billion to US$4.55 billion. Zoom now expects adjusted annual earnings per share of between US$3.66 and US$3.69 compared with US$3.70 to US$3.77 predicted.

Chief Financial Officer Kelly Steckelberg told analysts that the company’s online business is likely to decline 7% to 8% in fiscal 2023. Already in the reported quarter, the company’s operating expenses grew 51% to US$704 million in the three months to July.

Zoom posted revenue of US$1.1 billion for the quarter ended July 2022, missing analyst estimates by 1.51%.

Zoom saw triple-digit revenue growth at the peak of the pandemic in 2020 as people continued to work from home and use their platform for communication.

However, the company faces the difficult task of getting cash-rich customers on board to sustain its growth and has also seen a huge jump in costs as it continues to spend significant sums to attract customers who have been reigning in spending amid high inflation.

The sources for this piece include an article in Reuters.

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