Bank of America resolves Zelle transaction problem

Share post:

Bank of America has begun to reinstate missing Zelle transactions that magically disappeared from customers’ bank accounts, causing some to fall into negative balances.

Customers reported missing funds and unexpected negative balances due to problems with the digital payment network on outage tracker DownDetector.com.

“Zelle transactions made between January 14th and January 17th may be delayed in occurring and posting to accounts as requested,” the Charlotte-based bank said in a notice, displayed when customers log into their online bank accounts. It added that “Transfers will be completed and will appear in your account activity and balances as soon as possible.

Bank of America said the issue had been resolved as of 3 p.m. ET. Customers have reported that Bank of America has begun to restore some of the lost transactions.

However, the restoration of Zelle transactions is progressing slowly, with users reporting that some missing transactions have been restored but not all of them.

The sources for this piece include an article in BleepingComputer.

Featured Tech Jobs

SUBSCRIBE NOW

Related articles

FTC says Microsoft’s layoffs at Activision Blizzard may threaten merger approval

The FTC has expressed dissatisfaction with Microsoft's layoffs at Activision Blizzard, challenging the integrity of the Microsoft-Activision deal....

Delaware court voids Musks $56 billion dollar compensation

Tesla's stock experienced a notable downturn following a Delaware court's decision to void CEO Elon Musk's massive $56...

IT World Canada strikes partnership with Canadian Cybersecurity Network

Goal is to make it easier for infosec pros to access each organization

Microsoft overtakes Apple as world’s most valuable company

In a notable shift in the tech industry, Microsoft has recently overtaken Apple to become the world's most...

Become a member

New, Relevant Tech Stories. Our article selection is done by industry professionals. Our writers summarize them to give you the key takeaways