Zoom announces new privacy measures for European customers

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Zoom has announced a number of new privacy measures for its European customers, following a record fine imposed on Meta for transferring European citizens’ data to the United States.

Under the new measures, Zoom will allow paying customers in the European Economic Area (EEA) to keep their data inside the EEA, only sharing it with U.S. teams in “individual cases and exceptional circumstances.” Zoom said it has developed a new tool allowing the company “to easily reply to data subject requests for access or deletion of their personal data for Zoom Meetings, Webinars, and Team Chat.”

Zoom adds that the audit log tracking tool will be available globally. Company administrators may use the log tracking feature to observe which logs are removed and exported, allowing them to follow changes made. Also, administrators will be able to react to data requests and subject access requests using a new tool placed near the data residency feature.

Zoom will also allow users to opt out of marketing communications with a single click and will offer “more visibility into Zoom’s data retention and deletion policies.”

The sources for this piece include an article in TheRecord.


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