Windows ‘blue screens’ not caused by August 2023 updates

Share post:

Microsoft has acknowledged that the recent wave of blue screens affecting some Windows users is not caused by issues in its August 2023 optional updates.

In a statement, Microsoft explained that the ‘UNSUPPORTED_PROCESSOR’ error wasn’t linked to KB5029351 and is isolated to a specific subset of processors. It is collaborating with device manufacturers and will temporarily withhold KB5029351 from affected Windows devices. Microsoft says that the root cause is an incompatibility problem with the affected devices’ firmware.

Affected platforms include Windows 11 22H2 and Windows 10 21H2/22H2. If you have installed KB5029351 and are experiencing blue screens, you can try reverting your BIOS to an earlier version.

MSI has confirmed that users of some of its motherboard models might be affected by this issue. The company has advised users against installing the August 2023 preview updates on their Windows devices.

Intel has said that it is aware of the issue and is working with Microsoft to investigate and resolve it.

The sources for this piece include an article in BleepingComputer.

Featured Tech Jobs


Related articles

Elon Musk blocked Ukraine’s drone attack on Russia

Elon Musk, the CEO of SpaceX, personally ordered the company's Starlink satellite broadband service to be withheld in...

Google Chrome gets Material You makeover

Google Chrome is getting a new look based on the Material You design language as part of its...

Microsoft blames insufficient staff and faulty chillers for Australia outage

Microsoft has blamed a power sag and insufficient staff numbers for an outage that took out its Australia...

Australian woman fired after keystroke monitoring found she was not working

Suzie Cheiko, an Australian woman who worked as a consultant for Insurance Australia Group (IAG) for 18 years,...

Become a member

New, Relevant Tech Stories. Our article selection is done by industry professionals. Our writers summarize them to give you the key takeaways