Pelmorex Corp., the parent company of two Canadian weather websites, is still struggling to resume full service after an unnamed software provider was hit by a cyber attack.
As of early Thursday, TheWeatherNetwork.com and its French-language site MétéoMédia.com had partial weather offerings available, but not the full forecasts with details that are normally posted.
On Tuesday, Pelmorex said it “has been impacted by a cybersecurity incident connected to a third-party software provider. This has affected The Weather Network and MétéoMédia weather data systems only.” Pelmorex’s home site was unaffected.
The company’s Alert Ready service — which broadcasts weather, fire, biologic, environmental and other warnings on TVs, wireless phones and tablets — wasn’t affected.
Pelmorex said cyber security experts have been notified. Full restoration of the weather websites was promised “as soon as possible.”
Asked for comment, a Pelmorex spokesperson referred to the statement on the company’s website.
The spokesperson didn’t reply to questions about the name of the third-party software provider, how the attack started or when regular website services will be restored.