Amazon Clinic expands to treat cough, cold, and flu

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Amazon Clinic, the company’s virtual healthcare marketplace, has announced that it can now treat patients for a cough, cold, or flu. This expansion comes as Amazon continues to expand its healthcare offerings, following the launch of Amazon Pharmacy and its acquisition of OneMedical.

To access the new cough, cold, and flu treatment service, customers can simply select the “Cough, cold, and flu” option from the “Find a treatment” list on Amazon Clinic. They will then be able to browse a list of available telehealth providers and compare pricing and response times. Once they have selected a provider, they will need to complete an intake form that details their current symptoms and basic health history.

Once the intake form is complete, customers will be connected to a licensed clinician either through a secure messaging portal or a video call. The clinician will then assess the patient’s condition and provide treatment recommendations, which may include over-the-counter medications, prescription medications, or home remedies. If a prescription is necessary, the clinician can send it directly to Amazon Pharmacy or another pharmacy of the patient’s choice.

“With conditions like the flu, getting treatment quickly after the onset of symptoms really matters,” said Dr. Nworah Ayogu, chief medical officer and general manager of Amazon Clinic. “By quickly connecting with a provider who understands their condition, customers can explore options for relief and get the care that’s right for them in a matter of minutes or hours, not days or weeks.”

Amazon Clinic launched in November 2022 as a way to connect users with healthcare providers for a variety of common health concerns. The service is available in all 50 states and Washington, DC.

The sources for this piece include an article in TechCrunch.

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